0333 305 1785 ∙ enquiries@forestcare.co.uk
Caring Teams ∙ Complementary Therapies ∙ All-inclusive Fees
Rowan Lodge Rowan Lodge employs more than 80 compassionate and dedicated staff, all striving to provide exemplary care and featured in Knight Frank’s Luxury Care Home Guide in 2020.
Forest Care’s Group Activity Lead Terri Eakins won the ‘Above & Beyond Award’ at Destination Basingstoke’s ‘A Place to be Proud of Awards 2024’. Terri is a finalist for NAPA’s ‘Leadership Award’ – winner announced in January 2025! Terri was also a finalist for the same award in 2023 when she was Activity Lead at Rowan Lodge, she won NAPA’s Special Recognition Award in 2022 and was a finalist for ‘Activities Facilitator of the Year’ at the National Care Awards 2021. Activity Coordinator Kerry Monaghan was a finalist for ‘Care Champion’ at the National Care Awards in 2019.
Dan worked within Mental Health Services in the NHS for 25 years, working extensively in care records and client-based electronic systems. Dan was part of the National Program Team installing the first client based electronic care record into Barnsley and Community Priority Services NHS Trust and later took the role as Systems Manager. In 2011, he became the Administration Manager for a Memory Service in South Yorkshire, together with the Service Manager; they took the service forward winning the ‘Award of Excellence’ in the Memory Services National Accreditation Program with the Royal College of Psychiatry which is endorsed by CQC.
In 2015, Dan emigrated to Gran Canaria where he worked for a law firm specialising in providing legal assistance for British ex-pats who had purchased property in the Canaries. Dan returned to the UK in 2016 and joined Forest Care.
Wendy is our empathetic Home Administrator and a passionate member of our team, committed to ensuring every resident is happy and well-looked after at Rowan Lodge and striving to add a personal touch to the care given to residents and provide support to relatives. Wendy is responsible for the day-to-day administrative functioning of the home and supporting Dan to ensure everything happens as it should. This involves a variety of tasks such as employment checks, enquiry handling, personal viewings and admissions, to being a point of contact for residents and their families while dealing with their daily requests.
Philippa joined Rowan Lodge in 2021 and is our compassionate and dedicated Head of Care. With an extensive background in nursing, Philippa is responsible for managing the clinical care of our residents which involves supervising our Nurses, Senior Carers and Care Assistants and collaborating with our home GP, to ensure every resident receives person-centred care in accordance with their assessed needs and care plans. Philippa takes a holistic approach to care which incorporates the mental, physical and emotional wellbeing of our residents.
Our compassionate and experienced Nurses are on-site 24/7 and are responsible for managing the clinical care of our residents. If you or a loved one has a clinical nursing need such as wound care, catheter care, tube feeding or specialist medication by injection e.g., for diabetes, then you will typically need nursing care. Our Nurses take a holistic approach to care, which incorporates the mental, physical and emotional wellbeing of our residents and will collaborate with our home GP and support Senior Carers and Care Assistants to ensure every resident receives person-centred care in accordance with their assessed needs and care plans.
Our compassionate and dedicated care team comprises of Senior Carers and Care Assistants who help residents with their personal care, day-to-day living, and immediate needs. Our aim is to improve the quality of life for our residents with a safe, comfortable, happy, ‘home-from-home’ environment, providing support and care to enable our residents to retain their independence wherever possible. Our Carers work selflessly in striving to deliver the highest standards of person-centred care to our residents.
To provide the care our residents deserve, we set our staffing levels above industry-standard ratios, to enable a more relaxed environment for our residents where person-centred care can be delivered without having to be rushed.
Rowan Lodge’s Activities Team, led by Terri, excellently nurture residents’ social, physical and mental wellbeing with a variety of meaningful and joyful activities, experiences and events. Activities are adapted to the daily wishes of residents and supported by their life stories.
Some of the many activities we provide are; cultural days, themed tea parties and dining experiences, classic car events, floristry workshops, wildlife talks, Tai Chi, trips out to nearby attractions (and the seaside), live musical entertainers – Irish dancers, ukulele players, Motown singers, tribute acts and visiting animals – alpacas, birds of prey and even penguins to name a few! Along with a variety of themed events and cultural days. Community outreach is important at Rowan Lodge as well as intergenerational activities with local school children and supporting residents with their individual hobbies.
Chris has worked as a professional Chef for more than 30 years in a variety of places including hotels and private jets. Since joining Rowan Lodge in 2023, Chris has developed a great rapport with our residents and is a popular presence within our home.
Chris brings a strong creative flair to work every day, presenting his food in artistic ways and ensuring there is a strong colour balance on the plate. Cooking with seasonal fresh ingredients is important to Chris, who is passionate about caring for our residents through his meals. He also creates wonderful dining experiences for residents celebrating special occasions.
Every team is integral to the running of Rowan Lodge, and we are fortunate to have a team of hardworking and compassionate individuals within housekeeping, which comprises of domestic and laundry. Not only do they help with the smooth running of the home, but they also contribute to the social and hospitality experience our residents enjoy.
Alan is our Handyman who helps with fixing things and making sure our home runs smoothly. This involves ensuring that any maintenance/repair works are carried out promptly and efficiently with minimal disturbance. Alan is your man if you require shelving, pictures hung on wall, carpet cleaning or any general maintenance to make your room as comfortable as possible.
Luke is our talented Groundsman who ensures our outdoor spaces are kept beautifully presented and a place to relax for our residents and their families. Luke maintains our wildflowers, plants and trees, he continually brings new ideas to our outdoor spaces and helps to build new features within our gardens for our residents to explore.
Every month we celebrate the hard work of our team by choosing an Employee of the Month. Residents, relatives and employees can all nominate individuals. Congratulations to Vanessa Sone who is Rowan Lodge’s Employee of the Month for October!
Forest Care is delighted to announce that CQC has rated Rowan Lodge ‘Good’ on its most recent inspection. The home has been rated Good across all areas, meaning the service they provide is safe, effective, caring, responsive and well-led. A great achievement for all the team at Rowan Lodge in Newnham.
Every year we celebrate the long service of our staff with our Years of Service Awards at Forest Care. We thank staff with gifts of flowers, chocolates and vouchers and celebrate with cake and bubbly! We proudly have a high number of long serving staff at Rowan Lodge, which positively impacts on the continuity of care given to our residents.
